hiver-takehome-amazon

Production-grade AI Customer Support Agent for @AmazonHelp trained and benchmarked on 200 authentic multi-turn Kaggle Twitter support threads. Features 95% Bootstrap CIs, risk cost modeling, LLM-as-a-judge calibration, and an interactive CLI demo. Built for the Hiver SDE Intern take-home assignment.

GitHub

Official source

Start locally with the CLI guide